Privacy policy
Introduction
We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy outlines the types of information we collect from you, how we use it, and the measures we take to protect it. Understanding our practices is important, and we encourage you to read this policy thoroughly. Your use of blokAI’s services signifies your agreement to this Privacy Policy.
At blokAI, we recognize the importance of your privacy and are dedicated to safeguarding the personal information you entrust to us. This policy applies to all information collected through your interactions with blokAI’s website, services, and applications, as well as any other related services we offer. By engaging with our services, you acknowledge that you accept the practices and policies outlined in this document and consent to our collection, use, and sharing of your information as described here.
This document serves as a guide to help you understand what information we collect, why we collect it, and how you can manage your personal information. We take your privacy seriously and strive to comply with all applicable laws and regulations regarding data protection and privacy. Our goal is to provide you with a secure and trustworthy environment, enabling you to confidently participate in the blokAI community and utilize our services.
Information Collection
In conducting operations, blokAI collects specified types of information from users, delineated as personal identification information, usage data, and data from cookies and similar technologies. Personal identification information encompasses data that uniquely identifies an individual. This includes, but is not limited to, names, email addresses, contact information, and other details voluntarily provided by users through forms, account creation, or other direct interactions with our services.
Usage data is accumulated automatically when users access our platform. This category of data provides insights into user interactions with our services, including the frequency of visits to specific pages and overall navigation patterns. Key data points in this category consist of the user’s Internet Protocol (IP) address, browser type and version, pages visited on our site, date and time of visit, time spent on those pages, and other relevant diagnostic data.
For the purpose of tracking user activity and enhancing analytical capabilities, blokAI employs cookies and similar tracking technologies. Cookies are small data files transferred to the user’s device via the browser from our website, containing an anonymous unique identifier. Other technologies such as beacons, tags, and scripts are also utilized to gather and monitor information, facilitating service improvements and analysis.
Google Analytics is a principal tool adopted for collecting usage data, enabling a deeper understanding of user engagement with the website. This service by Google processes information on our behalf, capturing data related to user interactions, such as viewed pages, navigation routes, and engagement duration. It is important to clarify that while Google Analytics provides extensive data regarding device and interaction environments, it does not personally identify individuals to us.
Users of blokAI’s services acknowledge and consent to the collection and use of information as outlined herein. We ensure that all data collection and processing activities are executed in compliance with applicable legal requirements and uphold the highest standards of data privacy.
Use of Information
The information collected by blokAI serves multiple purposes essential to the operation and enhancement of our services. Primarily, the data is utilized to provide and maintain the functionality of our services, ensuring users receive a seamless and efficient experience. This includes facilitating account management, content customization, and ensuring the overall reliability and security of our platform.
Information is also critical in notifying users about updates or changes to our services. Such communications are vital for keeping users informed about the latest developments, enhancements, or any disruptions that might affect their use of blokAI.
In terms of support, the collected information enables our customer service team to offer timely and effective assistance. It aids in diagnosing and resolving issues, answering inquiries, and providing guidance on the use of various features within our platform.
Analytical uses of data are particularly significant for blokAI. By analyzing how users interact with our services, we can identify areas for improvement, develop new features, and optimize existing functionalities to better meet the needs of our community. This analysis includes monitoring service usage patterns to understand user preferences and behavior, which informs our development and marketing strategies.
The information assists in regulatory and compliance obligations, ensuring blokAI adheres to legal standards and practices required in various jurisdictions. This includes data protection and privacy regulations, where precise data handling and processing are crucial for compliance and protecting user rights.
The use of collected information is integral to the continuous improvement and secure operation of blokAI, aligning with our commitment to delivering high-quality services and enhancing user engagement.
Information Sharing and Disclosure
blokAI adheres to strict guidelines regarding the sharing and disclosure of information collected from users. Information may be shared under specific circumstances and only with parties who uphold equivalent standards of data protection.
Information is shared with service providers who assist in the operation and enhancement of our services. These providers include but are not limited to companies that offer cloud hosting, data analysis, payment processing, information technology and related infrastructure provision, customer service, email delivery, and auditing services. These entities are granted access to personal information only to the extent necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of the data.
In the event of a business transfer, such as a merger, acquisition by another company, or sale of all or a portion of assets, user information is typically among the assets transferred. Users will be notified via email and/or a prominent notice on our service of any change in ownership, uses of their personal information, and choices they may have regarding their personal information.
Information may also be disclosed for legal reasons if required by law or in the good faith belief that such action is necessary to: comply with a legal obligation, protect and defend the rights or property of blokAI, act in urgent circumstances to protect the personal safety of users of the service or the public, or protect against legal liability.
The types of third parties with whom information might be shared include legal entities such as governmental organizations during legal proceedings, regulatory inquiries, or investigations by public authorities, including to meet national security or law enforcement requirements.
blokAI’s commitment to maintaining user privacy is paramount, and as such, all sharing and disclosure of information are conducted in compliance with applicable data protection laws and our own stringent data privacy policies.
Data security
Ensuring the security of user data is paramount. We implement a comprehensive array of security measures to safeguard information against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to, SSL/TLS encryption for data in transit, secure data storage practices, and restricted data access for employees and third parties based on their role requirements and only after strict vetting processes.
We employ advanced infrastructure and security protocols including firewalls, intrusion detection systems, and regular security audits conducted by external experts to strengthen our defenses. Regular updates to our systems and continuous monitoring for vulnerabilities also help prevent security breaches.
Despite rigorous security measures, no system can be entirely immune to all potential security risks. In the event of a data breach, blokAI has established protocols to promptly identify and respond to the breach to minimize harm. These protocols include immediate investigation and containment procedures, followed by a thorough assessment to understand the breach’s nature and scope.
Notification procedures are also in place, which comply with applicable legal requirements. Affected users and regulatory bodies are informed within the timeframe mandated by law, providing details of the breach, the type of data involved, the potential impact on affected parties, and the actions taken to address the breach and prevent future occurrences.
blokAI is committed to training its employees in best data security practices and privacy protection, ensuring all team members understand their roles in maintaining the security and integrity of user data. Continuous improvement through feedback mechanisms and new technologies also plays a crucial role in evolving our data security measures.
User rights
blokAI recognizes and upholds the rights of users regarding their personal data, consistent with applicable data protection laws. Users have the right to access their data, request corrections to any inaccuracies, and, under certain circumstances, request the deletion of their personal information. Users also have the right to object to certain processing activities and, where we have asked for their consent to process their data, withdraw this consent at any time.
To exercise these rights, users can contact blokAI directly through our designated support channels, typically via email at info@blokai.tech. Upon receiving a request, blokAI will respond within a legally specified period, usually one month. If the request is particularly complex or numerous requests are made, this period may be extended by two further months, and the user will be informed of the extension and the reasons for the delay within one month of the original request.
Users are asked to provide sufficient information that allows blokAI to confirm their identity when making requests. This step ensures that personal data is not disclosed to any person who does not have the right to receive it. Additionally, users have the right to lodge a complaint with a supervisory authority if they believe that blokAI’s processing of their personal data infringes data protection laws.
These rights aim to empower users to have control over their personal information, ensuring transparency and accountability in how blokAI handles user data.
Cookies Policy
Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Cookies help with various tasks, such as letting you navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience. Additionally, cookies can help ensure that the advertisements you see online are more relevant to you and your interests.
We use cookies to enhance and personalize your user experience. We utilize both session cookies, which expire once you close your browser, and persistent cookies, which remain on your device for a set period or until you delete them. These cookies are used for various purposes, including authenticating users, security purposes, keeping track of user preferences, and gathering analytical data about user interactions with our website. This information enables us to improve our services and provide users with a more tailored experience.
Users have the ability to control and manage cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. To manage cookies, follow the instructions provided by your browser, typically found in the “Help,” “Tools,” or “Edit” settings. You can choose to delete cookies or accept cookies. You can also set your browser to notify you each time a cookie is being sent, giving you the option to decide whether to accept it or not.
For more detailed information on how to manage and delete cookies, we recommend visiting websites such as www.aboutcookies.org or www.allaboutcookies.org. These sites provide clear guidelines on how to manage and remove cookies across a variety of web browsers.
It’s important to note that disabling cookies might limit the functionality of our website and could prevent access to certain features, making your site experience less efficient. By continuing to use our website without changing your cookie settings, you hereby acknowledge and agree to blokAI’s use of cookies.
Third-Party Service Providers
blokAI engages a variety of third-party service providers to perform functions and provide services on our behalf. These third parties play crucial roles in areas such as data hosting, maintenance and server co-location, marketing and analytics tasks, email communication and customer support services, and security operations. Each provider is carefully selected based on their ability to meet high standards for operational excellence and data security.
The information that these third parties access and use is strictly limited to the data necessary to perform their specific services. For instance, a cloud hosting provider might need access to our user data solely for the purpose of storing it securely, while an email service provider might process users’ email addresses and other relevant data solely for managing communications. blokAI maintains strict data protection agreements with all third-party providers, ensuring that they adhere to appropriate security measures and confidentiality obligations. They are prohibited from using, sharing, or retaining user data for any purposes outside of the explicitly contracted tasks.
In order to ensure transparency and maintain trust, blokAI regularly reviews and updates its relationships with third-party service providers. We ensure that these partners comply with relevant data protection standards and laws, particularly those concerning personal data handling and privacy. In the event of a change in third-party service providers, or if new providers are contracted, we are committed to informing our users as part of our commitment to transparency and compliance with applicable data privacy laws.
This careful management of third-party interactions protects the integrity of user data and aligns with blokAI’s overall privacy and security principles. Users can rest assured that their information is handled with the utmost care, and that only necessary data is accessed by third parties strictly for delivering their services effectively.
International Data Transfers
In the course of providing services, blokAI may transfer personal data across international borders. This is particularly relevant when we engage with third-party service providers or when our servers and backup storage are located in countries other than where our users reside. Such transfers are conducted in compliance with applicable data protection laws and regulations, ensuring that the data remains protected to the standards required by our users’ home jurisdictions.
To safeguard personal data during international transfers, blokAI implements robust protective measures. These include entering into data transfer agreements with our service providers that require them to uphold the same level of data protection as is mandated by the stricter regulatory regimes, such as the European Union’s General Data Protection Regulation (GDPR). These agreements typically include standard contractual clauses that are approved by competent regulatory authorities, ensuring an adequate level of data protection.
blokAI employs encryption technologies to secure data as it is being transmitted, ensuring that information is protected against unauthorized access. For data stored in foreign locations, we ensure that the storage solutions comply with high-security standards, including encryption at rest, controlled access, and regular security audits.
We also perform regular assessments of the data protection laws and practices in the countries where data might be transferred, aiming to preemptively address any changes that could affect the privacy and security of user data. In cases where the local laws cannot ensure the necessary level of protection, blokAI takes additional steps, such as implementing enhanced encryption and anonymization techniques to further secure the data.
By taking these comprehensive measures, blokAI ensures that international data transfers are conducted safely and in accordance with legal obligations, thus maintaining the trust and confidence of our users in our ability to protect their personal information no matter where it is processed.
Changes to This Privacy Policy
blokAI reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, service offerings, or legal or regulatory requirements. When we make changes, the revised Privacy Policy will be posted on our website, and the effective date will be updated to indicate the last revision. We encourage all users to review our Privacy Policy periodically to stay informed about how we are protecting the personal information we collect.
If there are any material changes to our Privacy Policy, we will notify users through more direct means of communication, such as sending an email or displaying a prominent notice on our website prior to the changes becoming effective. This ensures that users are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Users’ continued use of our services after such modifications to the Privacy Policy have been made will constitute their acknowledgment of the modifications and their consent to abide and be bound by the modified Privacy Policy. If users do not agree to any changes to this Privacy Policy, they should discontinue their use of blokAI services.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data by blokAI, please do not hesitate to contact us. We are committed to ensuring your privacy is respected and protected. You can reach us via email at info@blokai.tech for assistance with any privacy-related issues or inquiries. Our dedicated team is available to provide support and address any concerns you may have.
Conclusion
At blokAI, we are dedicated to maintaining the trust and confidence of our users by upholding the highest standards of privacy and data protection. We are committed to continuous improvement of our privacy practices and ensuring transparent communication with our users. Your privacy is paramount to us, and we strive to protect it as we deliver innovative blockchain solutions. Thank you for choosing blokAI, where your security and privacy are our top priorities.